On Wednesday 2nd December our shop will open in-line with the latest government guidance. However it is with much sadness that we write to let you know that our country clothing business will be closing in the spring. Consequently we are no longer able to order new stock and we have limited stock remaining, particularly with regards to Le Chameau and Dubarry boots. We recommend that you check our website for stock availability or contact us if there is a specific item you are interested in.
Please bear with us during this difficult time as we cope with increased internet sales along with reduced staff. Due to these circumstances, our shop will be staffed from 9am to 12pm during the week, although the shop will be open from 7.30am – 5pm Monday to Friday and on Saturday, 7.30am to 11.30am.
Thank you so much for your support and we continue to welcome you to our shop for some Christmas shopping with 30% off everything and some special offers from our bargain sale rails.
To help us ensure we keep to the strictest social distancing measures the following procedures will be in place;
- Social distancing – we ask everyone to maintain 2m distance from each other and will only allow a limited number of people in to the store.
- Hands – we ask everyone to sanitise their hands on entry and exit to the building
- Cleaning – we are cleaning our touch points frequently (counters, stair rails etc) and ensuring the shop is regularly cleaned
- Products – we ask that you do not handle products whilst browsing except if you would like to try the item.
Although we are unable to offer you a coffee as normal, we still hope to provide you with any help and great customer service, from a safe distance. We hope that with these measures, everyone feels comfortable and has a safe and happy shopping experience.
We are now offering a ‘click and collect’ service for orders placed online. We will let you know when your order is ready for collection at the Linnell Bros Trade counter.
Unfortunately we are not yet reinstating our ’Next Day Delivery’ service online due to the Royal Mail still being a little unreliable.
If you would prefer to contact us for advice or place an order by email then please email firstname.lastname@example.org and we will be able to send you a secure ‘paybylink’ or phone back at a convenient time for your payment details.
For Christmas, we have extended our returns policy to Monday 18th January 2021 for all orders placed after 25th October 2020.
We thank you for your continued support during this difficult time. If you have any queries or concerns, please do not hesitate to contact us on 01327 354422 or email email@example.com.
With best wishes,
The Linnell Countrywear Team
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